How can we help?

01. General Information

4 articles in this Topic

• Contact Us
• COVID-19
• Does DMoose equipment comes with any warranty?
• When do items restock?

02. Orders

2 articles in this Topic

• I want to change my order
• You've sent me the wrong item

03. Delivery

4 articles in this Topic

• Does DMoose ship outside of the Continental United States (AK, HI and International customers)?
• How do I track my order?
• How long will it take for my order to arrive?
• When will my Expedited Shipment Arrive?

04. Returns & Refunds

5 articles in this Topic

• How do I return my items?
• I still haven't received my refund
• Received a faulty item?
• Refund Policy
• What if I am not satisfied with my purchase?

05. Payments

5 articles in this Topic

• After hitting "Submit Your Order" I receive a "Gateway Error" Message.
• Gift Cards
• How is my credit card information saved?
• Klarna
• Why am I being charged sales tax?

06. Technical

2 articles in this Topic

• I cannot add items to my cart or check them out. When I hit "add to cart" it takes me to the cart
• My DMoose Account

07. How to

11 articles in this Topic

• How to use Ab Straps?
• How to use Arm Blaster?
• How to use Bomber Grips?
• How to use Dip Belt?
• How to use Forearm Twister?
• How to use Knee Wraps?
• How to use Lifting Hooks?

See all articles in 07. How to →