After hitting "Submit Your Order" I receive a "Gateway Error" Message.
Gateway error messages indicate that the Credit Card information you have entered was either entered incorrectly or was declined. Many times people forget to use the proper billing address or miss type the expiration date or card number. If all of your information is correct but the card was decl...
How do I purchase a gift card?
You can purchase a Gift Card via the accessories page on the DMoose website. Gift Cards are not physically shipped, you will receive a confirmation email containing your Gift Card code.
How long is my gift card valid for?
Our gift card is valid for 5 years.
How is my credit card information saved?
DMoose stores an encrypted customer identifier that corresponds to information stored with our Merchant Services Provider, Authorize.net. This key is transmitted via a secure connection only at the time of authorization. No personally identifiable information is stored on Rogue’s servers. Custome...
What is Klarna?
Klarna is a payment provider for the US and some European countries. It allows you to order different sizes, items, and only pay for what you love.
Why choose Klarna?
Try before you buy and get up to 30 days to pay for your order in the US
Our US customers can spread the c...
Why am I being charged sales tax?
DMoose is required by law to collect sales/use tax on orders shipped to the States where it is imposed. The appropriate charges will be added to your merchandise total and displayed on your final order confirmation.
Please contact our support team here - www.dmoose.com/pages/con...