DMoose stores an encrypted customer identifier that corresponds to information stored with our Merchant Services Provider, Authorize.net. This key is transmitted via a secure connection only at the time of authorization. No personally identifiable information is stored on Rogue’s servers. Customer payment information is stored for 120 days with Authorize.net for processing certain types of follow-up transactions (for example, refunds). After this time period, full customer information is purged and only masked information is stored.
Please contact our support team here - www.dmoose.com/pages/contact-us