Received a faulty item?

We're sorry to hear you have received a faulty item! Please send us the following info:

  • Your Order Number
  • Item Name
  • Photos that show:
  1. The fault as clearly as possible
  2. Full-length photo of the item
  3. The DMoose logo and label

Don't worry about sending your faulty item back to us, just keep hold of it until you've been in touch.

More Questions?

Please contact our support team here - www.dmoose.com/pages/contact-us

Dec 1, 2020