04. Orders

• I want to change my order

  We’re unable to make any changes to your order once you’ve hit the ‘place order’ button, this includes the following: Changing the item or size Delivery/billing address Adding items to your order Shipping method There is a 15-minute window where you can cancel your order by locating the order in...

• You've sent me the wrong item

  In the unlikely event you have received the wrong item, please contact us immediately at support@dmoose.com with the following information to ensure that we can get this resolved for you quickly & efficiently: Your order number The name of the item you did not receive The name of the item yo...