Are your products covered by a warranty?

Absolutely. We stand behind our quality, and our products come with a 30-day money-back guarantee with no questions asked. Different products come with different warranty durations.
Just a heads up, any item from our store could lose its warranty if it gets damaged (whether that's from not being careful, using it wrong, or just regular use), changed, not taken care of, stored poorly, or mishandled. If you're unhappy with a DMoose product, we'll investigate the situation. The warranty doesn't cover products that are purchased on Final Sale, damaged, or delivered with defects because of:

  • Accidents, misuse, or abuse
  • Changes made to the product
  • Normal wear and tear*
  • Assembly with the wrong tools

Because of shipping and return costs, all Heavy equipment (Benches, Kettlebells, Dumbbells) sales are final and aren't covered for any damages or defects. We check our inventory by hand for quality and consistency, so there's a slight chance of noticeable product issues. *Normal wear and tear (like small scratches or slight color fading) are signs of age that come with years of use and aren't covered by the warranty. We don't accept returns for these reasons or similar situations. Clothing items (like shirts, tanks, and shorts) aren't covered under the warranty. If you need a different size or want to exchange something, visit our returns policy.

Visit our Warranty Information pageĀ here!

Oct 17, 2024

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